Privacy Policy

Privacy Policy

Privacy Policy

At Maitheray, protecting your privacy is a priority. We are committed to handling your personal information with care, transparency, and responsibility.

This Privacy Policy explains how we collect, use, store, and share personal data when you visit our website or purchase products from Maitheray.

Our Privacy Commitment

Secure. Transparent. Responsible.

We respect your trust and take appropriate measures to protect your personal information throughout your shopping experience.

1. Information We Collect

We collect information that helps us operate our website, process orders, improve services, and provide customer support.

Information You Provide

You may provide personal information when you:

  • Place an order
  • Create an account
  • Subscribe to emails or updates
  • Contact our support team

This may include your name, email address, shipping and billing address, phone number, and payment-related details.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically:

  • IP address
  • Device type, browser, and operating system
  • Usage and interaction data
  • Cookies and similar technologies

2. How We Use Your Information

The information we collect may be used to:

  • Process payments, fulfill orders, and arrange shipping
  • Send order confirmations, shipping updates, and service notifications
  • Improve website performance, products, and user experience
  • Respond to customer inquiries and provide support
  • Send marketing communications when you have provided consent
  • Detect, prevent, and address fraud or security risks

3. Data Protection & Security

We use appropriate technical and organizational measures to protect your personal information.

Secure Encryption

Payment data is transmitted using SSL encryption and processed by certified payment providers.

Restricted Access

Personal information is stored on secure systems and accessible only by authorized personnel.

No Card Storage

Maitheray does not store credit or debit card numbers on its servers.

4. Sharing Of Information

Maitheray does not sell or rent your personal information.

We may share limited information with trusted service providers who assist with website operations, order fulfillment, payment processing, or marketing services.

Such information is shared only for necessary purposes and under confidentiality obligations.

5. Advertising & Analytics Partners

We work with third-party partners who may use cookies or similar technologies to provide analytics and deliver relevant advertising.

Our Partners May Include:
  • Meta (Facebook / Instagram)
  • Google
  • AppLovin (Axon)

These partners process data according to their own privacy policies. You may manage or opt out of targeted advertising through their platforms or your browser settings.

6. Children’s Privacy

Protecting children’s privacy is important to us. Our website is not intended for children under the age of 13.

Users must be at least 18 years old to use our services. If we become aware that a child under 13 has provided personal data, we will take reasonable steps to remove such information promptly.

7. Regional Privacy Rights

California residents may browse our site anonymously and request access to or correction of their personal information.

Policy updates will be posted on this page. We also honor applicable Do Not Track (DNT) browser signals.

8. Email Communications & CAN-SPAM Compliance

We send emails to confirm orders, provide service updates, and — with your consent — share promotional content.

In compliance with the CAN-SPAM Act:

  • We do not use misleading subject lines or sender information
  • Promotional emails are clearly identified
  • You may unsubscribe at any time
  • We promptly honor all opt-out requests

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

service@maitheray.com